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COVID-19 Updates

Throughout the development of the COVID-19 pandemic, our care team and administrative staff have been dedicated to ensuring the continuation of our services to the best of our ability. As we navigate through this difficult time, MedTec healthcare is focused on the health of our clients and employees more now than ever. In doing so, we are operating in accordance with the CDC and Illinois Department of Health guidelines to help slow the spread of COVID-19.  


All home care aides are provided with personal protective equipment that they are required to wear throughout the duration of their visits. In accordance with the state of Illinois, our home care aides are required to fill out a COVID-19 risk screener for themselves and their clients within 24 hours before each visit begins. This process ensures the safety of our clients as well as our employees throughout this challenging time. 


Additionally, our adult day service centers have reopened with mitigations in place to limit the spread of COVID-19. To read more about this, please click here. We understand that the closures of our centers had a large impact on families, and we deeply appreciate your understanding and support throughout this difficult time. Our team wants to ensure the safety of our clients and staff members and will continue to do so as the situation develops.


We understand that this is a difficult time for everyone, and MedTec is committed to helping limit the spread of COVID-19, while still providing the same quality of care to our clients. If you have any questions about our COVID-19 protocol, please send us a message through our contact page on our website here. For more information about protecting yourself and others please visit and

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Adult Day Service Center Information


The safety of our clients and staff members is MedTec’s top priority and this plan is designed to help minimize the risk of spreading COVID-19 while ensuring that our clients can receive the care that they need. With Restore Illinois in Phase 4 and the Illinois Department on Aging potentially allowing Adult Day Service Centers to resume operations statewide, MedTec has developed the following guidelines and policies as we reopen.

Reduced Site Capacity

  • The maximum occupancy (clients and staff) will be the lesser of 50 persons or 50% of the site capacity

  • Each room within the centers will have a set capacity to ensure proper social distancing. Center staff will monitor and enforce room capacities

Staff Monitoring

  • Before they enter the center, each staff member will undergo a health and wellness check administered by the center nurse or director

  • Any staff employee who does not feel well, displays any symptoms, or does not pass the wellness check will be prohibited from entering the center and sent home. They will be asked to quarantine for 14 days. 

Participant Monitoring

  • Each client will undergo a health and wellness check when they are picked up by a MedTec driver and before they are permitted to enter the vehicle

  • upon arrival at the center, the staff will confirm that all client forms are in order before permitting them to enter the facility


  • PPE is required for all clients and drivers when they are in MedTec vehicles. Face masks for clients; face masks and gloves for drivers. All face masks must be worn over the nose and mouth​​

  • In order to maximize the distance between passengers, only one person will be allowed to sit in each row of the vehicle. Seats, where clients are prohibited from sitting, will be clearly marked

  • After each load of passengers, all interior surfaces (e.g., seats, handles, armrests, etc.) will be wiped down and sanitized

  • Upon arrival at the center, each senior will be required to thoroughly wash their hands with soap and water ​

General Safety

  • All staff and clients are required to wear face masks over their nose and mouth. Staff may also use face shields for certain tasks

  • MedTec will supply each client with two reusable masks - clients are strongly encouraged to use one of these masks and wash it after every day at the center

  • social distancing of at least six feet should be maintained between clients and staff unless performing one-on-one activities (e.g., toileting, transferring, etc.) Compliance with social distancing will be monitored and enforced by center staff

  • Hand sanitizer, hand soap, and paper towels will be readily accessible for clients throughout the center 


  • All clients will be required to wash their hands before and after dining

  • Clients are asked to dine in designated seating that has been spread out to ensure social distancing. We ask that clients do not move any chairs or sit in any location that is not designated for dining

  • Depending on center attendance, meal service may be staggered to ensure social distancing while dining

  • Staff will wipe down all chairs and tables after each client eats and before another diner sits at the table 

Disinfecting/Cleaning Procedures

  • Cleaning and disinfecting of the premises will be conducted in compliance with CDC protocols on a routine basis

  • ​Cleaning and disinfecting of common areas (e.g., restrooms, waiting area, lunch area, etc.) and surfaces which are touched by multiple people (e.g., entry/exit doorknobs, stair railings) will be done frequently; every two hours for high-traffic areas

  • Sanitization of multi-use items (eg., menus, special cards, pens, check presenters, etc.) will be completed after each use

  • Tables and chairs will be disinfected between parties and again at closing time

  • Any single-use or paper articles (e.g., paper menus) will be discarded after each use

  • after the clients leave, each center will be thoroughly cleaned by staff

If you have any questions or about our COVID-19 protocol, please send us a message through our contact form here.

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