How to fix the issues with
clock in or clock out
Medtec uses the AlayaCare app for scheduling and timekeeping. Medicaid requires all Medtec caregivers to accurately record their clock-in and clock-out times, along with their location, using the app. This is a mandatory requirement for all homemakers.
Please follow the steps below to clock in and out at the end of your shifts.
If you have any questions, contact the Medtec office at 847-470-4701.
< Visit Warning >
Medtec homecare aides need to clock in and clock out at their client's house.
If you see this warning page, click the "Confirm & Clock Out" button.
< Clock In/Clock Out Problem >
1. Click Manage Open Visits
Step 2: Check the date for the opened session and click the schedule box.
*** Please submit a timesheet for this date because the schedule was not clocked in and clocked out correctly.
Step 3: Click "Care button".
Step 4: Click the "Service Tasks" button and complete the tasks.
Step 5: After completing the service tasks, click the "Clock Out" button.
Step 6: If you see this page, click the arrow to go back.
Step 7: If you see today's schedule, check the date and time and clock in.
Helpful Links