Alayacare Issues

Medtec uses the AlayaCare app for scheduling and timekeeping. Medicaid requires all Medtec caregivers to accurately record their clock-in and clock-out times, along with their location, using the app. This is a mandatory requirement for all homemakers.

Please follow the steps below to clock in and out at the end of your shifts.

If you have any questions, contact the Medtec office at 847-470-4701.

< Visit Warning >

Medtec homecare aides need to clock in and clock out at their client's house.

If you see this warning page, click the "Confirm & Clock Out" button.

< Clock In/Clock Out Problem >

1. Click "Go Clock Out" button. This button is indicating that you have an open session.

Step 2: Check the date for the open session and click the schedule box to clock out.

***  Please submit a timesheet for this date because the schedule was not clocked in and clocked out correctly.

Step 3: Click "Care" button.

Step 4: Click the "Service Tasks" button and complete the tasks.

Step 5: After completing the service tasks, click the "Clock Out" button.

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Step 6: Enter the reason why you are clocking in now or at the location. ​

Click Confirm & Clock Out button.

Step 7: If you see a schedule block, make sure it is for today’s date and time, and then clock in.

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