Installing Alayacare App (PA)
Duration
5 minutes
Senior Helpers uses the AlayaCare app for scheduling and timekeeping.
Medicaid requires all Senior Helpers' caregivers to accurately record their clock-in and clock-out times, along with their location, using the app. This is a mandatory requirement for all homemakers.
Please follow the steps below to clock in and out at the end of your shifts.
If you have any questions, contact the Senior Helpers offices at:
Erie: 814-230-0141
Warren: 814-406-9014
Step 1: Downloading Alayacare
If you use the SH App: If you have the SH App installed, please look for the Alayacare app. Skip to the next step "Step 2: Entering server information".
If you do not have Encappture, please find instructions below for installing Alayacare:
Step 1a: Open "App Store" or Google Play Store
Step 1b: Click the search bar and type “Alayacare”
Step 1c: Click "Install" button
Step 1d: Click "Open" button
Step 2: Entering Server Information
Enter the company server name: AltocareAtHome.alayacare.com
Step 3: Configure settings
Allow your device's location
Medicaid requires caregivers to track their location when clocking in / out in order to make sure that caregivers are properly serving their clients.
When the app asks whether it can track location, please click While Using the app
Either "Enable Biometrics" (to login with your FaceID or fingerprint) or click "Maybe Later" if you'd rather type in your password
Step 4: Log in
Enter your email address and password to login
Password is Secret123!
If you're unsure of your email, please contact your office and we'd be glad to help you!
Erie: 814-230-0141
Warren: 814-406-9014
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